DMCA
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Stripe Club respects other people’s creative work, in the same way we would expect another shop to respect our hoop patterns. This page explains how to tell us if you believe something on stripeclub.shop, or something we have printed, copies your copyrighted work, and what happens after you do. It follows the notice-and-takedown process of the U.S. Digital Millennium Copyright Act. For trademark concerns, such as a crest, a club or league mark or a brand name, please use our Intellectual Property Policy instead.
At a glance
- Send copyright notices by email to support@stripeclub.shop with the subject line “Copyright notice”.
- Include the six items listed in section 3 so we can act without going back and forth.
- We reply within 24 hours on business days to confirm we have your notice.
- Where a notice is valid, we remove or disable the material and tell you we have done so.
- Stripe Club is a single shop. There are no outside sellers on the site; everything listed is ours.
1. What is on our site, and who made it
Knowing what is on the site helps you work out whether your concern is ours to deal with. Everything listed on stripeclub.shop is sold by Stripe Club itself. There is no marketplace and there are no third-party sellers. The material on the site falls into a few groups:
| Material | Examples | Source |
|---|---|---|
| Hoop patterns | Even hoops, chest bands, twin bands, irregular hoops, quarters | Original Stripe Club designs |
| The hoop mixer | The drawing tool with two round sliders and three colour wells | Built for Stripe Club |
| The pattern book | Named hoop recipes you can start from | Written and drawn for Stripe Club |
| Product pictures and drawings | Jersey views on product pages, the pattern plate poster artwork | Made for Stripe Club |
| Text | Product descriptions, guides, these policy pages | Written for Stripe Club |
| Customer content | Reviews or comments, if published | Customers, under our Terms of Service |
| Personalisation on printed items | Club name, name on back, number | Typed by the customer at checkout |
Hooped jerseys are an old idea, and no one owns horizontal stripes as such. What can be protected is a particular piece of artwork, a photograph, a piece of writing, or an arrangement that is original to its maker. If you believe one of ours copies one of yours, this page is the right place.
2. What this page covers, and what it does not
2.1 Covered
- A product picture, drawing or illustration on the site that you believe copies your photograph or artwork.
- Product text, guide text or page text that you believe copies your writing.
- A pattern plate poster, a clubhouse mug design or other printed artwork that you believe reproduces your artwork.
- A printed jersey we have made that you believe reproduces your copyrighted artwork.
- A customer review or comment on the site that copies your work.
2.2 Not covered here
- Trademark matters, including crests, badges, league, union, tournament or school marks, sponsor logos and brand names. These belong under the Intellectual Property Policy. We do not print any of them in the first place.
- Privacy concerns, such as your name printed on the back of a jersey someone else ordered. Please see our Privacy Policy.
- Order problems such as a wrong size or a misprinted number. These go through Returns & Exchanges.
3. How to send a copyright notice
Your written notice should include all six of the following. A notice that leaves one out is still read, but we may need to write back and ask for the missing part before we can act.
- A physical or electronic signature of the copyright owner, or of a person authorised to act for them. A typed full name at the end of the email is accepted as an electronic signature.
- Identification of the copyrighted work you believe has been infringed. A link to where your work is published, or a copy attached to the email, is the clearest way.
- Identification of the material on our site you believe is infringing, with the exact page address for each item. If the concern is a printed item rather than a web page, describe it and tell us how you came across it.
- Your name, postal address, telephone number and email address, so we can reach you about the notice.
- A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law.
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on the owner’s behalf.
Send it to support@stripeclub.shop with the subject line “Copyright notice”. Email is the only way we take notices; we have no phone line and no social accounts, so messages sent anywhere else will not reach us.
3.1 A worked example
Suppose you are an illustrator, and you think the artwork on one of our pattern plate posters closely copies a print you published. A complete notice would link to your print, give the address of our poster’s product page, explain which parts you consider copied, give your contact details, include the two statements in items 5 and 6, and end with your full name. With all of that in one email, we can look at it straight away.
4. What we do when a notice arrives
- We confirm receipt. We reply within 24 hours on business days to say we have your notice, or to ask for anything missing.
- We look at it. We compare the material you have identified with your work.
- We act on a valid notice. We remove the material from the site or disable access to it, and email you to say we have done so.
- We tell the other party. If the material came from a customer, for example a review, we let that person know it has been removed and why. Where the law allows, we withhold your personal contact details when we do this.
- We keep a record. We keep the notice and our reply with our records in case the matter comes up again.
If the concern is about artwork we created ourselves, we will also stop offering the item while we look into it, so that nothing further is printed with the disputed artwork.
5. Counter-notification
If material you submitted to the site was removed after a notice, and you believe it was removed by mistake or misidentification, you may send us a counter-notification at support@stripeclub.shop with the subject line “Counter-notification”. It must include:
- your physical or electronic signature;
- identification of the material that was removed and where it appeared before removal;
- a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification;
- your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal court for your district (or, if you are outside the United States, any judicial district in which Stripe Club may be found), and that you will accept service of process from the person who sent the original notice.
We forward a valid counter-notification to the person who sent the original notice. As the law provides, we may restore the material after 10 to 14 business days unless that person tells us they have started court proceedings about it.
6. False or careless notices
Under 17 U.S.C. § 512(f), anyone who knowingly makes a material misrepresentation in a notice or a counter-notification may be liable for damages. A hooped jersey in two colours is not by itself a copy of anyone’s work, and a common colour pairing is not something one person owns. If you are not sure whether something infringes your rights, it may be worth getting legal advice before you write to us. A notice sent in good faith that turns out to be mistaken is not a problem; one sent knowing it is false is.
7. Repeat infringement
If a customer repeatedly submits material to the site that infringes others’ copyright, we remove that material and may stop accepting further submissions or orders from them.
8. Our own work
The same rules protect our designs. If you find a Stripe Club hoop pattern, pattern book page, product picture or text copied elsewhere, we would be grateful if you told us at support@stripeclub.shop. For permitted uses of our material, such as sharing a link to a product page or a hoop mixer recipe, see the Intellectual Property Policy.
9. Text customers ask us to print
Every personalised jersey carries words typed by the customer: an optional club name across the chest of up to 20 characters, a name on the back of up to 12 characters, and a number from 0 to 99. These are short, plain lines, and we print them exactly as typed without sending a proof. Short names and numbers are not usually anyone’s copyrighted work, but a typed line can occasionally be a slogan, a line of lyrics or a phrase someone else owns.
When a customer orders, they confirm under our Terms of Service that they have the right to use the words they type. If you believe a jersey we printed carries your copyrighted text, send a notice as described in section 3, describing the item and where you saw it. We cannot recall a jersey that has already been delivered to a customer, but we will stop printing that text on any further order and deal with the customer concerned. If the concern is a club or brand name rather than creative text, it is a trademark matter and belongs under the Intellectual Property Policy.
10. Common questions
Do you have a registered DMCA agent?
Copyright notices for stripeclub.shop are handled directly by Stripe Club through support@stripeclub.shop. Please send notices there rather than to our web host, which will only pass them back to us and add delay.
Can I send a notice by post?
You can, to the postal address in section 11, but email is much quicker. A letter has to travel to New Waverly, Texas before anyone reads it, while an email is answered within 24 hours on business days.
I am a customer and my review was removed. What now?
We will have emailed you to say why. If you think the removal was a mistake, you can send a counter-notification as set out in section 5, or simply reply to our email and explain. Many of these are misunderstandings that a short exchange clears up.
I think one of your hoop patterns looks like my club’s kit. Is that a copyright matter?
Usually it is a trademark or kit-design question rather than copyright, and it goes under the Intellectual Property Policy. We take it just as seriously: we do not set out to copy any existing club’s kit, and if one of our patterns is too close to yours, we want to hear about it.
Will you tell the customer who I am?
Where a customer’s content is removed, we tell them it was removed after a copyright notice. Where the law allows, we do not pass on your personal contact details. If they send a valid counter-notification, the law requires us to forward it to you, and the process from that point is set out in section 5.
11. Contact
Copyright notices and counter-notifications: support@stripeclub.shop. Postal address for legal correspondence: Stripe Club, 64A Whispering Pines Rd, New Waverly, TX 77358, US. For anything else, see Contact Us or the Help Center.
