Sitemap
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This is the full map of stripeclub.shop: every shop section, every support page and every policy, in one place. The list just below is kept up to date automatically as pages and categories change. Under it is a plain-language guide to how the store is laid out, what each section is for, and which page to open for which question, written for the kit secretary in a hurry as much as for the gift buyer browsing at leisure.
Pages
- Shop
- Shipping & Delivery
- Returns & Exchanges Policy
- Refund Policy
- Cancel or Change an Order
- Payment Methods
- Order Tracking
- Privacy Policy
- Terms of Service
- DMCA
- Intellectual Property Policy
- About Stripe Club
- Contact Us
- FAQs
- Help Center
- Submit a Ticket
- Size Guide
- Sitemap
Shop by category
Products
- Broad Hoop Rugby Jersey
- Chest Hoop Long Sleeve Tee
- Clubhouse Hoop Mug
- Hoop Pattern Book Plate Poster
- Hooped Rugby Hoodie
- Irregular Hoop Rugby Jersey
- Mix Your Own Hoops Rugby Jersey
- Mix Your Own Long Sleeve Hoops Rugby Jersey
- Mix Your Own Youth Hoops Rugby Jersey
- Narrow Hoop Rugby Jersey
- Old Boys Long Sleeve Hoop Rugby Jersey
- Quarters Rugby Jersey
- Sevens Weekend Hoop Jersey
- Single Band Crew Sweatshirt
- Single Chest Band Rugby Jersey
- Six Hoop Classic Rugby Jersey
- Third Team Hoop Rugby Jersey
- Tour Hoop Rugby Jersey
- Twin Chest Band Rugby Jersey
- Two-and-One Hoop Rugby Jersey
How the store is organised
Stripe Club sells original hooped rugby jerseys and a few clubhouse things to go with them. Everything sits in one of five shop sections, and every product appears on the main Shop page as well. Around the shop sit the support pages, which help you order and get help, and the policy pages, which set out the rules. Our address and support email are on every policy page; there is no phone line, chat or social account to look for.
| Part | What it holds | Start here |
|---|---|---|
| Shop | All jerseys, tops, posters and mugs, in five sections | Shop |
| Support | Answers, order help, tickets and sizing | Help Center |
| Policies | Shipping, returns, refunds, changes, privacy, terms, payment and intellectual property | Terms of Service |
The shop sections
Even Hoops
Even Hoops holds the classic jerseys: hoops of the same width running all the way down, narrow, broad or the traditional six-hoop layout. These are set patterns, so you choose a size and the design is already decided. If you picture a rugby jersey from an old team photograph, it probably lives here.
Bands, Irregulars and Quarters
Bands, Irregulars and Quarters is for jerseys that break the even rhythm: a single chest band, twin bands, irregular hoops of different widths, and quartered designs. Also set patterns, also chosen by size.
Tour and Sevens
Tour and Sevens gathers jerseys suited to the occasions that are not the league season: the sevens weekend, the end-of-season tour, the old boys’ game, the third team’s annual outing. A side heading to a sevens tournament in Australia or a homecoming fixture where everyone wants number 8 will find the obvious starting point here.
Mix Your Own
Mix Your Own is where the hoop mixer lives. Two round sliders set the hoop width and the hoop count, and three colour wells let you choose two or three colours. The recipe line under the drawing, for example “6 hoops · 3 in · Bottle / Old Gold / Oat”, is what goes on the order. These products also take a club name across the chest, a name on the back, a number and, if you want it, the number on the front too. The mixer also appears on the homepage.
Clubhouse
Clubhouse covers everything that is not a jersey: the hooped hoodie, the long sleeve tee, the crew sweatshirt, the pattern plate poster and the clubhouse mug. Good for the touchline, the bar afterwards, or the person who has retired from the front row but not from the club.
A shop section that has no products in it at a given moment is hidden from the automatic list above, so the list only ever shows sections you can actually browse.
The support pages
These pages help you before, during and after an order. If you are not sure where to begin, the Help Center is the noticeboard that points to all the others.
- Help Center: every support topic in one place, with the key numbers and a short summary of each policy.
- FAQs: the questions we are asked most, about the hoop mixer, proofs, names and numbers, sizes, shipping, returns and crests.
- Size Guide: how to measure a shirt that fits, how to choose between two sizes, and every size we offer from YXS to 5XL.
- Order Tracking: check the status of an order with your order number and email address.
- Submit a Ticket: email links with the subject already filled in for each kind of question, and what to include in each.
- Contact Us: our business name, address and support email, and how quickly we reply.
- About Us: what Stripe Club is and what we do and do not print.
The policy pages
Each policy page covers one subject, so you do not have to read the lot to answer one question. Here is what each one is for.
| Page | Read it for | The headline number |
|---|---|---|
| Shipping and Delivery | Where we ship, how long it takes, addresses and tracking | 1-3 business days to make, 7-14 in transit; free to US, CA, AU, NZ |
| Cancel or Change an Order | Fixing a name, number, size, recipe or address, or cancelling | Within 24 hours of ordering |
| Returns and Exchanges | How to send something back and get the right size | 60 days, free return label for change of mind |
| Refund Policy | When and how your money comes back, and store credit | Refund sent within 7 days of receiving the return |
| Payment Methods | How paying works and what to do if a payment fails | Options shown at checkout; prices in US dollars |
| Privacy Policy | What personal data we keep, why, and how to ask for it back or deleted | Customer photos deleted 30 days after delivery |
| Terms of Service | The rules of using the store and buying from us | Governed by the law of Texas |
| Intellectual Property Policy | What we will and will not print | Original hoops only; no crests or marks |
| DMCA | How to tell us if you think our site uses your work | Notices by email |
Finding the right page fast
Most visits to a sitemap start with a question. Here are the common ones and where they lead.
I want to design a jersey for my side
Go to Mix Your Own, set the hoops and colours, and check the recipe line. Then read the FAQ answers on names, numbers and number colours: a dark number on dark hoops can be hard to read, so pick one that contrasts. We do not send a proof, so read every line in the basket before paying.
A new player needs to match our existing shirts
Copy the recipe line from the side’s earlier order confirmation into the mixer, check it reads exactly the same, and order one jersey. There is no minimum. Replacements on a team sheet wear 16 to 23, so 17 is a sensible number for someone joining the bench.
I need the jerseys by a certain date
Open Shipping and Delivery. Allow 1-3 business days to make the order and 7-14 business days in transit. These are estimates, not guarantees, so order with room to spare, or email us first if the date is close.
I am buying a present and do not know the size
The Size Guide explains how to measure a shirt the person already wears, without asking them. If it still goes wrong, the 60-day return window applies, personalised items included.
I spelt a name wrong
Email us within 24 hours of ordering with the correct spelling. The details are on Cancel or Change an Order.
I want to send something back
Start on Returns and Exchanges, then email us with your order number for a free return label.
Where is my parcel?
Try Order Tracking first, then the tracking email we send when your order ships, if the carrier provides tracking. If it still looks wrong, use the “Where is my order” link on Submit a Ticket.
Can you print our crest?
No. We print original hoop patterns only, with your club name as plain text. The Intellectual Property Policy explains why.
What you will find on a product page
Every product page follows the same pattern, so once you have read one you can read them all.
- Name and price: the product name and the price in US dollars. On adult jerseys the price updates when you pick a larger size: 2XL and 3XL add $3, 4XL and 5XL add $5.
- Size selector: S to 5XL for adult jerseys and tops, YXS to YXL for the youth jersey, two print sizes for the poster and two capacities for the mug. A link to the Size Guide sits nearby.
- The hoop mixer: on Mix Your Own products only, with its two sliders, three colour wells and the recipe line under the drawing.
- Personalisation fields: on Mix Your Own products, club name (optional, up to 20 characters), name on back (up to 12 characters, capitals), number (0 to 99) and the “Number on the front too” option for $4.
- Product details: garment measurements, fabric and care, shown for each product once confirmed. If something you need is not there yet, email us before ordering and we will confirm it.
- Add to basket: each click adds one line with its own size and personalisation, so a side of mixed sizes, names and numbers is simply several lines in the same basket. There is no minimum, and shipping is free whether the basket holds one jersey or a full squad.
A note on colour: screens vary, and printed colours can look slightly different from what you see. Colour names are the same everywhere on the site, so “Oat” on one product is “Oat” on another.
A first order, page by page
If you have never ordered from us, this is the shortest sensible route through the site.
- Browse the Shop or go straight to the section you want.
- Measure a shirt that fits, using the Size Guide, and pick the size.
- On a Mix Your Own product, set the hoops and colours, then fill in the club name, name and number.
- Read the recipe line and every text field once more. We print exactly what is typed, and no proof is sent.
- Add to the basket, repeat for any other jerseys, and check the basket line by line like a team sheet.
- Go to checkout, enter the delivery address carefully, and pay with one of the options shown.
- Read the confirmation email straight away. You have 24 hours to change or cancel.
- Wait for the shipping email, which carries tracking if the carrier provides it, and keep the confirmation for the recipe line.
Your account and checkout pages
Some pages on the site are working pages rather than reading pages, so they are not part of the list above. The basket shows what you have added, with each jersey’s size, recipe line, name and number; it is the last place to check everything before paying. Checkout is where you enter your address and pay, and the payment options available are shown there. If you created an account, your account area keeps your past orders and their details together, which saves hunting through old emails when the side needs more shirts next season.
Countries, currency and the small print in brief
We ship to the United States, Canada, Australia and New Zealand only, free and with no minimum, and everything ships from the USA. Prices are in US dollars and we do not add sales tax at checkout. Duties and taxes depend on the destination country. Store credit never expires. Support is by email, with a reply within 24 hours on business days.
Cannot find something?
If a page you expected is missing, or a link takes you somewhere it should not, please tell us. Email support@stripeclub.shop with the page address or what you were looking for, and we will reply within 24 hours on business days. Stripe Club, 64A Whispering Pines Rd, New Waverly, TX 77358, US.